JENNIFER in Group Benefits is very helpful and eager to help with any problems.
It was such a pleasure to work with Anthony Mendola. He took the time to answer every question I had (and there were quite a few!) with a positive, friendly attitude. He diligently researched my plan to provide me with all of my options and explained each and every one to me, in detail, without hesitation....even on a Friday night...way after 5:00pm. Anthony is a great asset to your team and will be receiving a phone call from me the next time I am in need of an insurance provider!
Danielle, thank you so much for being so professional and prompt. It's so nice and refreshing. No offense meant, but my prior experience with the insurance industry in general is not that favorable...maybe a step above going to the Dept of Motor Vehicles. Thank you for your professionalism.
So helpful and patient! I was in a panic and Couch Braunsdorf resolved everything with one phone call.
I’d recommend Frank Donaruma to anyone! For the first time I felt like I had an insurance agent working for and with me. He answers his phone or calls back immediately. He faxes and returns faxes. He makes suggestions and listens.
The service was EXCELLENT. Chris Baker listened to us and explained and satisfied all our questions and concerns. Response time was quick and very efficient. Very little effort required on our part. Again, Chris Baker was EXCELLENT and he would be the key reason to recommend Couch to our friends, colleagues' and family.
In essence, your company has given us the best of both worlds: all the positive benefits available through a much larger firm, yet somehow still managing to give off the sense of a more personal touch, only typically found at smaller companies.
Gary has both the perspective of a former practicing lawyer and the years of hands on experience of interfacing between insureds and insurance carriers to provide the best hands-on assistance to lawyers.
Our association with Couch Braunsdorf Insurance Company has been a pleasant, enlightening and satisfying experience. Our requests have been dealt with in a timely manner and our agent has been diligent and consistently available to us. I would recommend their agency to anyone in search of excellent service.
Couch Braunsdorf and Chris Rawding have handled all of my firm’s insurance for several years. Chris has always been very attentive to the firm’s needs and I hold a great deal of trust in his judgment and expertise. I feel very comfortable that he is looking out for the best interests of my practice by always providing comprehensive coverage at competitive rates. I recommend and often refer Couch Braunsdorf to my colleagues in the legal community.